2010-07-05 13:31:48 UTC
EDUCATION
Valencia Community College, Orlando, FL
Associate of Science in Business Administration, 2009
G.P.A. 3.50
Valencia Community College, Orlando, FL
Associate of Arts in General Studies, 2009
G.P.A. 3.50
EMPLOYMENT HISTORY
Ruby Tuesday, Inc.
Aberdeen, NC 28315
Shift Leader 5/2001 - 8/2005
Led 20-person team in fast-paced environment.
Controlled inventory by monitoring food levels and costs.
Managed receipt of morning deliveries and vendor invoices.
Participated in team meetings, employee cross-training and increasing sales.
Completed shift leader programs 1 star - 4 stars.
Big Boy, Inc.
Clarkston, MI 48346
Cook, Food Bar Attendant 7/1997 - 8/2000
Inventoried product daily.
Maintained appearance of kitchen and dining area.
SPECIAL SKILLS
• Technological: Computer knowledge such as entering, modifying, retrieving, storing, and verifying data and other information; choosing format for display (e.g., line graphs, bar graphs, tables, pie charts, narrative); and ensuring the accurate conversion of information into the chosen format.
• Interpersonal: Communicates thoughts, feelings, and ideas to rationalize a position, encourages, persuades, convinces, or otherwise motivates others. Proficient in leadership and making positive use of rules/values; justifying a position logically and appropriately; establishing credibility through competence and integrity; and taking viewpoints into consideration.
• Systems: Competence in understanding system and how a system's composition relate to goals; responding to the demands of the system/organization; knowing the right people to ask for information and functioning within the formal and informal codes of the social/organizational.
• Demonstrate competence in serving and understanding customers, keenly listening to customers to avoid misunderstandings and identifying their needs; communicating in a positive manner especially when handling conflicts.