How should a Project Manager handle team members mistakes?

Question

Hello Everyone, a question for Project Managers!

A technical team member released some specifications with errors in them a few months ago which has just been discovered and the product we developed may not work without spending lots of time and money to sort it out.

There is a quality check system in place where a technical team manager approves the specifications and I made sure that this process was followed for the work in question at the time.

The team manager approved the specifications which turned out to be wrong.

Should the PM (on this occasion me) be blamed for this?

We seem to have a 'blame the project manager' culture where I work and whilst I expect to take responsibility for the project I feel that the steps I have taken to prevent this issue should have been enough.

Where does the project managers responsibility end and how should poor quality work be addressed? We seem to keep having these problems even though the correct precautions should have been in place.

The team managers departmental boss (who is also my boss) refuses to get involved because he avoids conflict at all costs.

If I go to his boss (who is the top boss) I get told that we should be able to sort it out ourselves and he doesn't get involved even though he knows that the departmental boss will do nothing about it.

How should I handle this?

Thanks

Answer 1

Who has ultimate responsibility for the success of the project? That's the person who is accountable.

Answer 2

I always figured out a solution to the problem and just did it if one of my subordinates made an error. Because ultimately some one will ask "when did you discover the problem?" What did you do to fix it? To say "I did nothing" is the wrong answer"



Part of being successful is learning how to fix problems without getting the heavies involved. Unless authorization is required for money. But if you say, "for this amount the problem will be fixed" it will be received better. Believe me. Everyone above you has made errors.

Answer 3

i imagine of I unquestionably believe Bruce Bochy of my position of foundation crew the Giants. I heard the distinct day from the announcers that he replaced into attempting to no longer merely advance the lineup, even if the pitching as well. Brian Wilson and Tim Lincecum made the all-fashionable guy or lady crew in a million year of collaborating in. it extremely is truly solid progression for a year. they're the rationalization in my view that the pitching facilitates get the Giants merely wins. The offense is what receives them dropping always. Matt Cain and Jonathan Sanchez are also bobbing up nicely and Sanchez replaced properly right into a reliever very last year. i visit ought to attend until eventually eventually at very last next year to workout consultation if the pitching crew improves so lots more beneficial by utilising capacity of Bochy.

Answer 4

Strictly