stacy_lauren
2009-09-14 13:11:45 UTC
STACY GROSSKOPF
Seeking an entry-level position where I can learn and grow in a career path.
• Hard-working and conscientious with a broad range of experience.
• Customer Service oriented.
• Maintain excellent interpersonal communication, time management, and problem resolution skills.
EDUCATION
High School Diploma, 2005
Timberland High School, St. Stephen, SC
2005 Community Service Award | High School Student Council
ADMINISTRATIVE SKILLS
• 65 CWPM TYPING SPEED
• TELEPHONE ANSWERING/ SCREENING
• FILING
• DATA ENTRY
• PROFICIENT IN USE OF OFFICE EQUIPMENT
RELEVANT EXPERIENCE
Santee Cooper/Worley Parsons-Cross SC
Administrative Assistant
06/07 – 11/08
Shared responsibilities in the handling of technical test documentation and procedures and ensured all completed system documentation files reviewed and transmitted then scanned to the receiving client and into the data base. I Acted as a liaison between various vendors/contract and management. I have become proficient in the use of various computer applications, Specifically Excel, Access, and Word. I also became well versed in complicated filing and handling systems.
Snelling’s Temporary Personnel Service
Waitress 05/07-08/07
Drove to different destinations around Charleston and Mount Pleasant area and serve or wait tables at parties and weddings. Responsibilities included Cleaning, organizing, setting tables, running food, clearing, and customer service. I also worked for Andy’s pressure washer service at the temporary company, cleaning postal trucks for place to place.
Johnny’s Suzuki, Moncks Corner & Summerville, SC
Receptionist/ File Clerk 09/06-05/07
Responsibilities included front desk customer service including providing customer refreshments; providing secretarial support to all salesmen, managers, financial advisors and the accounting department; ensuring all messages, faxes and phone calls are distributed appropriately; Answering multi-line telephone; preparing and sending customer correspondence as well as organizing all outgoing mail; proficient in use of FedEx internet for priority mail management; notifying customers when license plates and registration cards arrive, taking down payments and giving receipts, updating customer database, filing all customer status reports; organizing and filing receipts, alphabetically and numerically; pulling files as needed for all departments; running errands and miscellaneous tasks, as required.
Dino’s Diner, Moncks Corner, SC
Waitress 01/06 – 09/06
Responsibilities included managing wait staff, waiting tables, hostess duties, regular cleaning, customer service, operating the cash register and reconciling all cash and credit transactions.
MWR Short Stay, Moncks Corner, SC
Front Desk Reservationists/ Cashier 03/05 – 12/05
Responsibilities included making guest reservations for the military resort, taking payments for lodging and camping; operating cash register including balancing the register and reconciling deposits at the end of each shift; verifying stock and ordering supplies; answering the multi-line telephone, and assisting with checkout procedures; managing the front security gate; disseminating cleaning schedules to janitorial staff and daily guest lists to Security; and typing reservation confirmations.
A&M’S Brown’s BBQ, Moncks Corner, SC Waitress 07/04 -01/05
Responsibilities included waiting tables, taking dine in and take out orders, operating the cash register and general cleaning.
COMPUTER SKILLS
MICROSOFT WINDOWS 95-XP | MICROSOFT OFFICE| EXCEL| WORD | WORKS | POWERPOINT |
ROS 2000| INTERNET EXPLORER | ENCOMPASS | MICROSOFT ACCESS
OTHER INTEREST/ AWARDS
2005 COMMUNITY SERVICE AWARD OF OVER 200 HOURS OF COMMUNITY SERVICE |
2002 HIGH SCHOOL STUDENT COUNCIL