CocoGoddess21
2009-10-27 15:43:03 UTC
August 2009-September 2009: Customer Service; PG College Bookstore; Largo, MD
Assisted customers by providing them with items needed such as book, equipment, supplies, and uniforms. Filled out the necessary paperwork to complete sales; advised customers about the process for using financial aid, grants, and other sources to purchase items. Also answered telephones and responded to customer inquiries.
August 2009: Volunteer; Stone Soul Picnic; Washington, DC
I provided full accommodation and support to the artists according to regulations; event calendar management, made transportation arrangements. I also provided artists with food, beverages, and other items at their request. Organized and prepared trailers to accommodate the celebrities and radio station employees from WKYS 93.9.
March 2008-November 2008: Teller; Bank of America, Clinton, MD
I processed transactions accurately and efficiently in accordance with established policies and procedures. Identified customer needs and refer financial products and services to consumer and small business customers. Act as Bank of Americas face to the customer and consistently seek to delight our customers by demonstrating The Bank of America Spirit. Ensured regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act are adhered to. Contributed to a positive team environment in the banking center through 360-degree coaching.
August 2007-January 2008: Sales Associate; Sears; Clinton, MD
Assisted customers by providing knowledge and expertise on electronic devices; sold merchandise; filled out necessary paperwork to complete sales; advised customers about the process for applying and opening accounts with the company.
July 2005-August 2005: Clerical Assistant; US EPA; Arlington, VA
Xeroxed, answered phones, delivered documents, light typing on the computer is MS Word format.
During PG County public school holidays 2004-2005: Clerical Assistant; US EPA;
Arlington, VA
Performed filing duties; organized and sorted budget files in numerical/sequential order and placed in the appropriate folders by branch/division created by execution personnel; typed labels; xeroxed documents as requested; deliver to in-boxes; received phone inquiries and forwarded calls to the appropriate budget execution team member; scheduled meetings for the team.
June 2002-August 2002: Camp Assistant; Hillcrest Heights Community Center;
Temple Hills, MD
Assisted camp leaders with children activities (cheerleading, dance routines, arts and crafts); helped camp leaders keep track of children on field trips; helped serve meals.
June 2003-August 2003: Childcare Assistant; Woodyard Road Nursery;
Clinton, MD
Assisted day care workers with daily activities for kids; attended field trips with workers; helped supervise young children; taught basic elementary skills (reading, writing, counting, colors).
As needed (8 hour days): Sonja Winfrey’s residence; Private Home
Clinton, MD
Provide childcare services for one toddler and a 5 year old; feed kids on schedule; prepare breakfast, lunch and afternoon snacks; read stories; assist with potty training; teach nursery rhymes; take kids for daily walks, play and exercise; provide entertaining movies; schedule nap times.
As needed (2-3 times per week 4 hours minimum): Cowherd Residence; Private Home
Capital Heights, MD
Provide childcare services for 3 children; feed kids on schedule; prepare breakfast, lunch and afternoon snacks; read stories; play games; take kids for daily walks, play and exercise.
SKILLS:
Computers
Typing
Internet
Wordperfect
Microsoft Word
Create Web Pages on Black Planet
OTHER ACTIVITIES/INTERESTS:
Surrattsville High School
- MD-942 AFJROTC
- Non-Commissioned Officer Academy (NCO) - April 2004
- Honor Guard (August 2004-June 2005) - National Drill Competitions
- Cadet Officer Leadership Program (July 30-August 5, 2005)
- Gospel Choir
- R&B Band
EDUCATION:
High School Graduate
Surrattsville High School 05/30/2007
REFERENCES AVAILABLE UPON REQUEST
DESCRIPTION OF OTHER ACTIVITIES
Non-Commissioned Officer Academy (NCOA) - April 2004
I developed leadership and life skills, by performing military tasks in group activities. I learned USA ROTC standards for living and performed physical. I learned public speaking and team work by using my teammates to complete obstacle courses.
For more information contact Chief Black at Surrattsville High School.
Honor Guard (August 2004-June 2005) - National Drill Competitions
I participated in drill competitions along the east coast. I learned organization skills by being in put charge of organizing the AFJROTC HONOR GUARD uniform as well as the standard ROTC uniform. I learned public speaking and team work.
For more information contact Chief Black at Surrattsville High School.
Surrattsville High School R&B