Here is a little help i'm giving you a complete sample of a resume i hope this help you good luck
Karhonza bailey
1403 South 9th St. · Monroe, LA 71202 · Phone: 318/680-4200
Objective Seeking a customer service position in which a professional can infuse fresh concepts.
Qualifications customer service, customer satisfaction and client retention.Competent individual who is able to work with minimal supervision while operating successfully in a stressful, fast-paced environment and proficiently handling several priorities at once.
Enjoys challenge and is consistently interested in learning.
Education
Wossman High School Monroe LA
High School Grad 2006
Grambling State University Grambling, LA
Undergrad 2007
University of Phoenix Online Phoenix Arizona
Undergrad 2007
Employment Experience
Burlington Coat Factory
Sales Associate/Cashier Sep. 2007- Jun, 2008
Transfer Merchadise from store to store when requested.
Working the NJO system to see if we have/do not have merchadise
Assisting Customers with cash check and credit transactions.
JP Morgan Chase/Man Power Xerox
JCPenny's
Customer Service Associate Apr2007-Sep,2007
Customer Service Associate April, 2007- Sep, 2007
Assist Customers with cash transactions
Opening new credit cards account
Giving the best customer service I could give
File Prep and Assembler Jan. 2007 - Feb. 2007
· handling customer files.
· Establishes professional, trusting relationships with crucial accounts keyed to client satisfaction resulting in customer retention.
Produces quality results within a fast-paced environment.
Target Washington,DC
Customer Service Desk Associate/ Sales Associat Sep. 2006 – Dec. 2006
· Reliably handled all merchandise returns and exchanges while working efficiently in a fast-paced environment.
· Resolved customers’ complaints and retained the store’s policies and customer satisfaction.
· Demonstrated effective presentation skills for merchandise with personalized service for customers both on the sales floor and by phone.
· Assisted with store inventory controls, including stocking and pricing merchandise.
· Responsible for working with computer, handling cash, check and credit transactions.
Computer Skills Proficient in Word programs with an understanding of Excel and Powerpoint; skilled with Internet browsers and e-mail. Experienced with printers, scanners and fax machines.
Awards Graduated in the top 5% of my class received rewards for perfect attendance and leader of organizations such as and Student Council.
Affiliations Member – the Beta, Honors Choir, and Student Council.
Volunteer Work Volunteered to walk in the American Heart Association, Did Volunteer work at the Avalon Place, also did volunteer work at Glenwood Regional Medical Clinic.
References are available upon request.